Had to reformat my computer over the weekend and reinstall everything, as does happen from time to time. This morning, went to send an email and Outlook didn’t recognise the name I entered in the “To” field, much less complete the email address.

I checked my Contacts folder - everyone was in there. What’s the go???

After a bit of exploring I found the solution. (For Outlook 2003, anyway.)

1. Click Go and then Folder List
2. Right-click your Contacts folder, then left-click Properties
3. Select the tab “Outlook Address Book”
4. Add a tick to “Show this folder as an email address book”
5. Click “Okay”

It’s an easy fix once you figure out where they hid it!